SUPPORT

help desk
help desk
To submit a Support Ticket
email sales
email sales
Price quotes and order requests
chat with us
chat with us
If you need help right away
Call us
Call us
(M-F, 9:00AM to 8:00PM ET)
+1 (801) 282-1387

TECHNICAL SUPPORT

Knowledge Base
Knowledge Base

Discover technical product FAQ’s and support threads here.

Documentation
Documentation

Find Technical guides, User manuals and more.

Cabling
Cabling

Determine which cables to use for your Opengear device.

Device Updates
Device Updates

Download firmware updates here.

Feature/Product Request
Feature/Product Request

Have an idea you’d like to share? Tell us!

Returns Procedure
Returns Procedure

Everything you need to know about returns.

Regulatory Compliance
Regulatory Compliance

Learn how our products meet strict industry standards.

Additional Technical Support
Additional Technical Support

Browse other technical resources for Opengear products.

Product Warranty
Product Warranty

Warranty for ACM5000, ACM5500, ACM7000, CM4100, CM7100, IM7200, IM4200

Lighthouse Products Warranty
Lighthouse Products Warranty

Warranty for Lighthouse Hardware Appliance Products

RESOURCES

Datasheets
Datasheets

Learn more about Opengear products and solutions.

Videos
Videos

View Tech Talk, product overviews, walkthroughs and interviews with leadership.

Manuals & Guides
Manuals & Guides

Find product user manuals and guides to get you started.

Resources Archives
Resources Archives

Find legacy news articles about Opengear.

Blog
Blog

Industry insights from the Opengear team

Visio Stencils
Visio Stencils

Find Visio stencils for Opengear products here.