Blog Archives


Building a Resilient Retail Network

Retailers need a reliable network in order to ensure business continuity. Facing a variety of unique challenges that arise from maintaining distributed networks, retail organizations can experience irreparable damages during an outage – the average cost being $5,600 per minute.

To ensure customer retention, lessen security risks and ensure revenue flow, retailers need a high-speed resilient network. Adapting to the increasingly digital influence in the industry, retailers are connecting more IoT devices such as POS stations, security cameras and handheld devices to services in the cloud – these need a network safeguard.

Opengear’s proven solutions ensure always-on network resilience and maximum uptime for your retail network. Used by some of the world’s largest retail brands, these are easy and quick to deploy, simple to manage, and scalable to thousands of stores.

To learn more about building resilient retail networks, see our solution overview sheet.


Identifying Outage Causes

To maximize the value of each store, retailers understand needing to streamline operations with new applications and for optimal use, these assets are hosted at the edge. Although computing at the edge has many benefits such as improving logistics, ensuring compliance and reducing costs, it also can increase the possibility of outages.

Outages can be caused for a variety of reasons ranging from ISP carrier issues to fiber cuts and human error. Due to the increasing complexity of these elements, if administrators don’t have the proper Smart Out-of-Band (Smart OOB™) solution in place, they are challenged to diagnose the issue without visibility of the full network. This can extend downtime and result with thousands of dollars in damages for a retailer.

Get more information on retail specific network solutions by reading our infographic.

Deploying Smart Solutions in Retail

Across the globe retailers are already deploying Opengear solutions for their distributed networks – including one of the largest commerce organizations in the world. To reduce costs and ensure secure connections for their hundreds of distributed sites, they chose to deploy SD-WAN. Understanding the potential points of failure created during these deployments, the retailer chose a combination of Opengear appliances and Lighthouse software that could identify issues, remediate them remotely and provide full network visibility if a disruption occurs.

Watch this video to learn about the specific Opengear solutions this retailer chose to enable always-on network availability, reduce downtime, lower operational costs and improve customer retention.

Understanding Issues With The Last Mile

Cloud services and SD-WAN have become a core component of many retail organizations. Although connectivity has continually improved, a weakness that seems to persist is the last mile. The final segment of the WAN network that connects everything from retail stores to data distribution outlets to SD-WAN and cloud services is the last mile. Considered the weakest link in connectivity, all the traffic for a store, branch or distribution center is funneled through single links and their bandwidth limits the amount of data transmitted to an ISP.

Retail organizations that want to protect their enterprise against the last mile need a solution that provides additional bandwidth and availability. To learn how to build a resilient retail network, download our white paper today!

Webinar: Achieving Network Resilience In Retail

Watch our webinar to get an in-depth overview of how Opengear console servers help you achieve network resilience.

Global Retail Network Boosts Resilience

Global Retail Network Boosts Resilience with Opengear Solutions

See how a global retail company increased network resilience at its stores and point of sale locations with always-on access, thanks to Opengear’s Smart Out-of-band and Lighthouse Centralized Management software.

To learn more, visit

Building a Resilient Retail Network

Retailers depend on a reliable network infrastructure to complete transactions, ensure security compliance and schedule logistics. In order to enable this, they are using more edge applications within their stores to support new inventory, surveillance and POS systems. As their usage increases and distributed networks become more reliant on these assets, an outage at branch or other edge locations can elongate the length of downtime.

This white paper discusses challenges unique to retail environments and how an Out-of-Band management system can combat these to provide full network visibility, mitigate downtime and reduce outages.

Download our whitepaper to:

  • Understand the impact of retail network downtime
  • Learn how to identify the cause of system outages
  • Combat the last mile problem during SD-WAN deployments
Want more?
Like what you've read here? Subscribe below to be notified of any future content released by Opengear. (You do not need to fill out this form to get the white paper)

Resilient Networks for Retail Stores and Distribution

Resilient Networks for Retail Stores and Distribution

Resilient Retail Networks: Out-of-Band Management in Stores and Warehouses

Opengear helped a global company improve network resiliency across their 106 corporate and venue sites throughout Europe. To enable always-on network availability and ensure business continuity, they chose to implement Opengear’s total solution as part of their SD-WAN roll out. This included utilizing Lighthouse for centralized management – enabling the organization to view all the sites through just one point – and pairing that with the ACM7000 Resilience Gateway.

Zero Touch Provisioning (ZTP) enables the organization to reduce on-site visits required to turn up the SD-WAN before the solution was on site. If any errors do occur, everything can be fixed remotely through the Opengear device.

The teams are now using Opengear’s solutions in each of their 106 remote sites, allowing them to remediate any issues in minutes, instead of hours and providing a view of the cross-section of all of their sites. The organization now has always-on network availability, reduced downtime, failover with a cellular card and true out-of-band.