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RMM Gateways, Opengear's newest line of Remote Monitoring and Management appliances

Opengear New Product Release

On January 24th, 2012 - Opengear announced the launch of its next-generation, customizable remote monitoring and management (RMM) gateway product family, the Opengear ACM5500. Opengear makes it easy for MSPs (Managed Service Providers) to remotely monitor and manage their customers’ network infrastructure, whether on the road, in an office, or at another customer site. Customized alert thresholds proactively track device status, and can fix problems before a customer is even aware of them, or before they become a crisis.

Opengear will be displaying the entire Opengear product line, including the new ACM5500, at booth 831 of ITEXPO in the Miami Beach Convention Center January 29 through February 3, 2012. MSP World

Solutions for Managed Service Providers

Opengear secure RMM solutions enable service providers to expand their current service offerings to their customers in a number of different ways. With the Opengear RMM management software plus the RMM Gateways (hardware agents) MSPs have the flexibility to create industry-specific and/or customer-specific service solutions that allow them to be differentiated from their competitors. This flexibility does not mean complexity. In fact, the Opengear secure RMM solutions are powerful, yet easy to deploy/use and provide MSPs the perfect addition to their customer service offerings thereby, increasing revenues, profits and customer satisfaction.

  • Automation | Automated and configurable actions based on customizable scenarios and thresholds reduce the MSPʼs expenses, while at the same time increasing responsiveness to various customer situations, as well as, MSP profits. support visits.

  • Differentiation | Differentiate MSP service offerings from competitors and penetrate more easily into industry verticals with customizable and flexible solutions tailored for those markets that incorporate the widest range of features, security

  • Security | Securely manage customersʼ applications, environments, communications, network, power, security and computing equipment, with access control (authorization and authentication) and encrypted communications.

  • Open Standards| Create industry and customer specific service solutions in a nonproprietary way. Design-in flexibility, options and openness for integration into MSP service solutions offerings..

  • Access | Anytime, Anywhere, Secure Remote Access. Provides extensive and secure In-Band and Out-Of-Band access to enable MSPs the ability to monitor, manage, control and access all of the devices at customersʼ sites - even when behind firewalls or the primary network connection is down. Using Opengearʼs secure RMM solutions is like being "Virtually There".

See it in action with our online demo!

Opengear Launches Out-Of-Band Management Channel
(Norwalk, CT – Jan. 10, 2012) TMC, a global, integrated media company, announced today that the Out-of-Band Management channel, sponsored by Opengear (News - Alert), has been launched as the newest addition to the InfoTech Spotlight Online Community program.

The Out-of-Band Management channel is designed for decision-makers from service providers and enterprises seeking information about choosing the most effective and cost-efficient solutions to meet their out-of-band management needs. Information on the Out-of-Band Management channel addresses issues important to decision-makers in the remote management and data center infrastructure management market. Visitors to the Out-of-Band Management channel can find valuable resources such as feature articles, industry news, company interviews and white papers. The Out-of-Band Management channel can be found at: http://out-of-band-management.tmcnet.com/ .

Whitepaper - Offering Managed Services with Opengear Remote Monitoring and Management Gateways
Integrating a secure Remote Monitoring and Management (RMM) platform at the customer premise location is essential for efficiently delivering managed services and generating recurring revenue.