PIPE Networks Targets Service Level Advantage with Opengear

Opengear, a leading provider of next generation of out-of-band management solutions, has announced the supply of its range of CM4008 console servers to leading telecommunications carrier, PIPE Networks.

PIPE plans to use the open source-based CM4008 units for serial console management, replacing legacy equipment and enabling the company to remain in full control of communications hardware regardless of its location.

The servers will remotely manage hardware, including the carrier’s Linux servers, Foundry Layer 2 switches and MPLS routers, Cisco routers, power distribution units, and other miscellaneous hardware across PIPE Networks’ 1,000+ kilometre, fibre optic network.

PIPE Networks’ fibre network extends throughout the central business districts and certain metropolitan areas of Sydney, Melbourne and Brisbane, providing premium network connection to some of Australia’s leading organisations.

“The progressive deployment of Opengear CM4008 console servers at all off-site locations is part of the company’s strategy to ensure it continues to meet it’s committed service levels,” said Bob Purdon, Operations Manager – Managed Infrastructure PIPE Networks Limited.

Opengear will provide PIPE Networks’ network environment with a maintained scroll back buffer enabling IT support personnel to view in real time the circumstances of any network failure through the recovery of device logs and crash dumps. Recovery of this information is critical in preventing failures reoccurring and assists vendors to rapidly resolve issues. PIPE Networks’ previous legacy equipment did not include this functionality.

Opengear’s CM4008 console servers enable system administrators and network managers to affordably monitor and control their computers and networks around the clock, from anywhere in the world. The CM4008 unit specifically offers consolidated access to serial consoles on devices such as UNIX, Linux and Solaris servers, routers, switches, PBXs, telecommunications equipment (DSLAMs) and power distribution units (PDUs).

It is refreshing to work with an organisation such as PIPE Networks that shares our open source philosophy in applying open source software for efficient internal infrastructure management and for innovative customer service solutions, said Leanne Ramsay, Vice President of Sales Asia Pacific, Opengear.

About PIPE Networks

PIPE Networks is a telecommunications carrier providing government, enterprise and ISP customers with direct access to its private fibre optic network. PIPE Networks’ services include data centre interconnections (allowing customers to have private Ethernet circuits between locations), tele-housing, colocation and peering.

In 2006 PIPE Networks was voted Carrier of the Year by the Australian Telecommunications Users Group (ATUG) and its Dark Fibre product was voted Best Communications Solution – Large Business.

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About Opengear

Opengear delivers secure, resilient access and automation to critical IT infrastructure, even when the network is down. Provisioning, orchestration and remote management of network devices, through innovative software and appliances, enables technical staff to manage their data centers and remote network locations reliably and efficiently. Opengear’s business continuity solutions are trusted by global organizations across financial, digital communications, retail and manufacturing industries. The company is headquartered in New Jersey, with R&D centers in Silicon Valley and Brisbane, Australia. For more information please visit www.opengear.com.

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Victoria Newell
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Australia & New Zealand

Victoria Newell
Version 2.0 Communications
(617) 426-2222