Security, uptime and compliance are your daily challenges in financial services IT.
You’re managing infrastructure across your data center and dozens to thousands of sites. Routers. Switches. Phones. ATMs. Point-of-sale. Each device must be compliant and up-to-date. Each one can fail or become vulnerable to a security breach at any time with devastating consequences. Seconds of downtime can mean millions in lost revenue and customer churn. Cybercrime can jeopardize your company’s brand and future prosperity.
Real-time remote device management is the answer.
ATMs and Retail Locations
Opengear remote, out-of-band (OOB) management products eliminate the need for truck rolls or to dispatch engineers to bank branches, ATM kiosks, dispersed offices or PoS retail locations. You can remotely upload configurations and OS images. Simplify backup and restore functions. Power cycle routers to reset ATMs. Reduce break-fix times across a wide range of infrastructure issues. Whether a bank, or a financial institution, for your company it’s a huge time and productivity boost. For your customers, OOB management can mean the difference between smooth operations and catastrophic failures. If your customers can’t access their accounts, basic trust and loyalty suffer and you get high customer churn.
Hacking is among the biggest concerns of our financial services customers.
In the event of a hack or a disaster recovery scenario, your Opengear device can be used as an FTP server, preloaded with your configuration to redeploy or remediate your network. Use cellular or other backup networks to get the job done. With everything stored in our OOB technology, it’s easy. Otherwise you have to locate physical and virtual equipment via the console, check firmware, hardware, the OS―manually.
Aside from the potential damage caused by cybercrime, Opengear OOB gear can be used to track down those responsible. With our advanced logging features, a rich array of data is captured. Aside from conducting digital forensics and troubleshooting network issues, this data is also valuable to financial institutions to feed compliance reporting for government mandates related to customer financial information and transactions.