Press Releases

January 11, 2016 – Opengear
Opengear (, a leading provider of critical infrastructure management solutions through advanced console serversremote managementmonitoring, and cellular out-of-band products, today announced its participation at Retail’s BIG Show, the National Retail Federation’s annual conference held in New York City. Opengear is a Bronze Sponsor of this huge retail event and will demonstrate its award-winning network resilience solutions – including a brand new product for maximizing network uptime – to retailers at booth #831.

“Today’s retailers require always-on network connections to do business, there’s no way around that,” said Todd Rychecky, VP Sales America, Opengear. “We’re glad to assure retailers’ network connectivity by enabling all retail locations (from pop-up stores to established storefronts) to be immediately resilient to any network interruption. At Retail’s BIG Show, we invite retailers to get hands-on demonstrations of our latest Resilience Gateway and to see what it can do to ensure their stores stay ready to sell – no matter what.”

Opengear will be introducing the latest release in its Resilience Gateway product line, the ACM7004-5-LMx. Designed to provide greater functionality, more reliable network connectivity, and full IT resilience to retailers, the ACM7004-5-LMx features integrated serial, Ethernet, and USB interfaces. The solution takes advantage of Opengear’s Smart OOB™ to provide intelligent, integrated out-of-band management for a retailer’s entire IT infrastructure – including switches, firewalls, routers, servers, power supplies, and environmental conditions (via DIO ports). The new Resilience Gateway oversees all networking hardware and automatically repairs or alerts administrators about potential outage-causing issues before they impact operations.

To maintain seamless connectivity at all retail locations even in the event of an outage, all Resilience Gateway products are equipped with Opengear’s Failover to Cellular™ technology. This enables automated failover and failback to and from a high-speed 4G LTE cellular connection whenever primary connections experience an outage. Multi-carrier cellular support allows for carrier diversity and the ability to choose the cellular service provider best suited for each store or enterprise site. The Resilience Gateway is fitted with copper and fiber Ethernet ports for flexibility and longevity.

With the cost of network downtime particularly crippling for retailers, adoption has surged for Opengear’s full network resilience solution.  Opengear is the only vendor offering full network resilience. Technologies utilized at today’s retail locations are reliant on network connectivity and include POS systems, inventory management, employee management, CRM, customer loyalty programs, and online sales. Opengear’s Resilience Gateway is a purpose-built, cost-effective solution that proactively protects retailers from inevitable network outages and keeps them selling.

Opengear’s ACM7004-5-LMx Resilience Gateway is targeted for a Q1 release with an MSRP of $1,355.