Overview

The Remote Site Gateway ACM7004-5 features our industry leading SmartOOB™ management solution in a compact form factor. The Remote Site Gateway can be paired with any existing connections and installations to easily add OOB management without the need for replacing existing equipment. SmartOOB ensures you have visibility, secure access and the ability to remediate your network devices without costly onsite staff or expensive truck rollouts.

The Remote Site Gateway offers flexibility with 4 x RJ45 serial and 4 x USB console ports. We offer a wide range of USB console support ranging from switches, server, PDUs and other devices. A built in 4 port Gigabit Ethernet switch reduces the need for additional equipment and for applications with limited space. Secure technology with the latest versions SSL, SSH, OpenVPN, and first to market PCI DSS 3.2 compliance.

  • 4 x serial RJ45 ports, out-of-band management of network and server devices
  • 4 x USB console ports, out-of-band management of network and server devices
  • Built-in 4-port gigabit Ethernet switch
  • 1 x GbE Ethernet or fiber SFP port
  • 4 Port Digital IO that can be used for environmental monitoring or any custom solution
  • Out-of-band access utilizing existing networks
  • Easy to deploy in existing installations that need OOB management
  • Complete SmartOOB remote management solution in one box
  • Link Layer Discovery Protocol (LLDP) discover, identify and verify attached devices on your local network.
  • Deploy in pop-up stores, wiring closets, branch offices, communications cabinets and harsh remote sites
  • Integrated console server: manage router, switch and firewall serial & USB consoles
  • FIPS 140-2 validated encryption, SSL and SSH, stateful firewall, OpenVPN & IPsec
  • Environmental (temperature, humidity, smoke, water leak and physical tampering) monitoring and notification via SMS, SNMP or Nagios
  • Automatically detect and recover from network outages and repair equipment faults

Categories

Remote Site Gateway
Part Number
Description
Price

4 x RS-232 RJ45 serial (Cisco straight pinout), 4 x USB serial console, 4 x Gigabit Ethernet Switch, single external power supply, 1 GbE Ethernet or fiber SFP port, 4GB internal flash storage

ACM7004-5
EU
715

4 x RS-232 RJ45 serial (Cisco straight pinout), 4 x USB serial console, 4 x Gigabit Ethernet Switch, single external power supply, 1 GbE Ethernet or fiber SFP port, 4GB internal flash storage

ACM7004-5
AU
$1050

4 x RS-232 RJ45 serial (Cisco straight pinout), 4 x USB serial console, 4 x Gigabit Ethernet Switch, single external power supply, 1 GbE Ethernet or fiber SFP port, 4GB internal flash storage

ACM7004-5
UK
£600

4 x RS-232 RJ45 serial (Cisco straight pinout), 4 x USB serial console, 4 x Gigabit Ethernet Switch, single external power supply, 1 GbE Ethernet or fiber SFP port, 4GB internal flash storage.

ACM7004-5
$795

4 x RS-232 RJ45 serial (Cisco straight pinout), 4 x USB serial console, 4 x Gigabit Ethernet Switch, single external power supply, 1 GbE Ethernet or fiber SFP port, 4GB internal flash storage

ACM7004-5
International
$795
Power Accessories
Part Number
Description
Price

External DC-DC power converter, input + / – 36 to 72V DC, output 12V barrel connector for ACM7000

SDC48-12V-4PIN – ACM7000 external DC-DC power converter
EU
65

External AC power adapter, input universal wall plug, output 12V square connector for ACM7000 series

450031 – Power Supply – Wall Wart for ACM7000 Series 12V
EU
50
450032-1

Power Supply – Universal 12v NON Wall Wart – External A/C – Barrel Connector – ACM7000

450032 – Power Supply for ACM7000 – barrel connector – C13 power cord not included
EU
50

External DC-DC power converter, input + / – 36 to 72V DC, output 12V barrel connector for ACM5000 or ACM5500

SDC48-12V – ACM5000/ACM5500 external DC-DC power converter
AU
$115
450032-1

Power Supply – Universal 12v NON Wall Wart – External A/C – Barrel Connector – ACM7000

450032 – Power Supply for ACM7000 – barrel connector – C13 power cord not included
AU
$80

External AC power adapter, input universal wall plug, output 12V square connector for ACM7000 series

450031 – Power Supply – Wall Wart for ACM7000 Series 12V
AU
$80

External DC-DC power converter, input + / – 36 to 72V DC, output 4-Pin connector for ACM7000

SDC48-12V-4PIN – ACM7000 external DC-DC power converter
UK
£55
450032-1

Power Supply – Universal 12v NON Wall Wart – External A/C – Barrel Connector – ACM7000

450032 – Power Supply for ACM7000 – barrel connector – C13 power cord not included
UK
£40

External AC power adapter, input universal wall plug, output 12V square connector for ACM7000 series

450031 – Power Supply – Wall Wart for ACM7000 Series 12V
UK
£40

External DC-DC power converter, input + / – 36 to 72V DC, output 4-Pin connector for ACM7000

SDC48-12V-4PIN – ACM7000 external DC-DC power converter
$80
450032-1

Power Supply – Universal 12v NON Wall Wart – External A/C – Barrel Connector – ACM7000

450032 – Power Supply for ACM7000 – barrel connector – C13 power cord not included
$55

External AC power adapter, input universal wall plug, output 12V square connector for ACM7000 series

450031 – Power Supply – Wall Wart for ACM7000 Series 12V
$55

External DC-DC power converter, input + / – 36 to 72V DC, output 12V barrel connector for ACM7000

SDC48-12V-4PIN – ACM7000 external DC-DC power converter
International
$80

ACM7000 external C13/C14 power adapter

450031 – Power Supply – Wall Wart for ACM7000 Series 12V
International
$55
Environmental Accessories
Part Number
Description
Price

Environmental monitoring device for Classic serial pinout, temperature, humidity, 2 x TTL DIO terminal

EMD5000-00 – Environmental Monitor Device
EU
210

Environmental monitoring device for Cisco Rolled serial pinout, temperature, humidity, 2 x TTL DIO terminal

EMD5000-01 – Environmental Monitor Device
EU
210

Environmental monitoring device for Cisco Straight serial pinout, temperature, humidity, 1 x TTL DIO terminal

EMD5000-02 – Environmental Monitor Device
EU
210

Water leak detector (3ft/1m)

EMD5780 – Water leak detector
EU
135

Door contact sensor

EMD5781-10 – Door contact sensor
EU
10

Vibration sensor

EMD5782 – Vibration sensor
EU
45
EMD5779-QA-1

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
EU
135

Door contact sensor

EMD5781-10 – Door contact sensor
AU
$20

Vibration sensor

EMD5782 – Vibration sensor
AU
$70

Smoke detector/alarm (110V AC, NEMA 5-15)

EMD5890-QA – Smoke detector/alarm
AU
$230

Environmental monitoring device for Classic serial pinout, temperature, humidity, 2 x TTL DIO terminal

EMD5000-00 – Environmental Monitor Device
AU
$350

Environmental monitoring device for Cisco Rolled serial pinout, temperature, humidity, 2 x TTL DIO terminal

EMD5000-01 – Environmental Monitor Device
AU
$350

Environmental monitoring device for Cisco Straight serial pinout, temperature, humidity, 1 x TTL DIO terminal

EMD5000-02 – Environmental Monitor Device
AU
$350

Water leak detector (3ft/1m)

EMD5780 – Water leak detector
AU
$230
EMD5779-QA-1

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
AU
$230
EMD5779-QA-1

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
UK
£105

Environmental monitoring device for Classic serial pinout, temperature, humidity, 2 x TTL DIO terminal

EMD5000-00 – Environmental Monitor Device
UK
£160

Environmental monitoring device for Cisco Rolled serial pinout, temperature, humidity, 2 x TTL DIO terminal

EMD5000-01 – Environmental Monitor Device
UK
£160

Environmental monitoring device for Cisco Straight serial pinout, temperature, humidity, 1 x TTL DIO terminal

EMD5000-02 – Environmental Monitor Device
UK
£160

Water leak detector (3ft/1m)

EMD5780 – Water leak detector
UK
£105

Door contact sensor

EMD5781-10 – Door contact sensor
UK
£10

Vibration sensor

EMD5782 – Vibration sensor
UK
£35
EMD5779-QA-1

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
$152

Environmental monitoring device for Classic serial pinout, temperature, humidity, 2 x TTL DIO terminal

EMD5000-00 – Environmental Monitor Device
$235

Environmental monitoring device for Cisco Rolled serial pinout, temperature, humidity, 2 x TTL DIO terminal

EMD5000-01 – Environmental Monitor Device
$235

Environmental monitoring device for Cisco Straight serial pinout, temperature, humidity, 1 x TTL DIO terminal

EMD5000-02 – Environmental Monitor Device
$235

Water leak detector (3ft/1m)

EMD5780 – Water leak detector
$152

Door contact sensor

EMD5781-10 – Door contact sensor
$12

Vibration sensor – 3′ Cable Length

EMD5782 – Vibration sensor
$48

Smoke detector/alarm (110V AC, NEMA 5-15)

EMD5890-QA – Smoke detector/alarm
$152

Environmental monitoring device for Cisco Straight serial pinout, temperature, humidity, 1 x TTL DIO terminal

EMD5000-02 – Environmental Monitor Device for Cisco Straight serial pinout
International
$235

Water leak detector (3ft/1m)

EMD5780 – Water leak detector
International
$152

Door contact sensor

EMD5781-10 – Door contact sensor
International
$12

Vibration sensor

EMD5782 – Vibration sensor
International
$48

Smoke detector/alarm (110V AC, NEMA 5-15)

EMD5890-QA – Smoke detector/alarm
International
$152
EMD5779-QA-1

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
International
$152
Adapters and Mounting Accessories
Part Number
Description
Price
590033-1

Rack Mount Tray – All ACM Units

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
EU
60

DIN rail mount kit & accessories for ACM5000, ACM5500, or ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
EU
30

10 pack Cisco Straight pinout RJ45 to DB9F straight to modem/DCE

319014-10 – 10 x DB9F to RJ45 straight serial adapter
EU
55

10 pack Cisco Straight pinout RJ45 to DB9F crossover to PC/DTE

319015-10 – 10 x DB9F to RJ45 crossover serial adapter
EU
55

10 pack Cisco Straight pinout RJ45 to DB9M straight to third-party console cable

319016-10 – 10 x DB9M to RJ45 straight serial adapter
EU
55
590033-1

Rack Mount Tray – All ACM Units

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
AU
$105

DIN rail mount kit & accessories for ACM5000, ACM5500, or ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
AU
$50

Cisco Straight pinout RJ45 to DB9F straight to modem/DCE

319014 – DB9F to RJ45 straight serial adapter
AU
$15

Cisco Straight pinout RJ45 to DB9F crossover to PC/DTE

319015 – DB9F to RJ45 crossover serial adapter
AU
$15

Cisco Straight pinout RJ45 to DB9M straight to third-party console cable

319016 – DB9M to RJ45 straight serial adapter
AU
$15
590033-1

Rack Mount Tray – All ACM Units

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
UK
£45

DIN rail mount kit & accessories for ACM5000, ACM5500, or ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
UK
£25

10 pack Cisco Straight pinout RJ45 to DB9F straight to modem/DCE

319014-10 – 10 x DB9F to RJ45 straight serial adapter
UK
£40

10 pack Cisco Straight pinout RJ45 to DB9F crossover to PC/DTE

319015-10 – 10 x DB9F to RJ45 crossover serial adapter
UK
£40

10 pack Cisco Straight pinout RJ45 to DB9M straight to third-party console cable

319016-10 – 10 x DB9M to RJ45 straight serial adapter
UK
£40

Rack Mount Tray – All ACM Units

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
$65

DIN rail mount kit & accessories for ACM5000, ACM5500, or ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
$33

Cisco Straight pinout RJ45 to DB9F straight to modem/DCE

319014 – DB9F to RJ45 straight serial adapter
$8

Cisco Straight pinout RJ45 to DB9F crossover to PC/DTE

319015 – DB9F to RJ45 crossover serial adapter
$8

Cisco Straight pinout RJ45 to DB9M straight to third-party console cable

319016 – DB9M to RJ45 straight serial adapter
$8
590033-1

Rack Mount Tray – All ACM Units

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
International
$65

DIN rail mount kit & accessories for ACM5000, ACM5500, or ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
International
$33
Warranty & Support

Standard warranty cover

4-year, Pre-Paid
Included

Extended warranty cover

1-year, Pre-Paid
12.5% pa

Features & Benefits

SmartOOB
<em>Smart</em>OOB<sup>™</sup>

Opengear’s solution raises secure remote access and infrastructure management to a new level. SmartOOB extends traditional out-of-band management to monitor and log systems health and environmental conditions, proactively detecting faults before they become failures.

  • Maintain complete control during infrastructure fault conditions and network outages with serial, Ethernet and USB console access to all the server, networking, and power infrastructure at the remote site
  • Proactively detect faults before they become failures
  • Automated response with customized rules and policies undertaking complex actions depending on what is detected
  • Rapid problem identification, quick notification and prompt response to system or network connectivity issues reduces MTBF
  • Sophisticated troubleshooting and remediation at the edge reduces MMTR and operating costs
  • Smart alert escalation through SNMP, email and direct SMS
  • Some models include built-in 3G/ 4G LTE cellular modem provides secure alternate path for trouble-shooting and repair
  • Bulletproof remote site management with 4-8 ports
Strong Security & Authentication
Strong Security & Authentication

Efficiently and securely manage your network infrastructure with:

  • Lock down management interfaces with local and remote AAA including Active Directory, Kerberos, TACACS+ and RADIUS with RSA SecurID
  • Encrypt sensitive management traffic with IPsec and OpenVPN
  • Comprehensive logging features for compliance and audit trail
  • PCI DSS 3.2 compliance (Download PCI DSS 3.2 Best Practices Whitepaper)
  • FIPS 140-2 validated encryption for government and military applications
  • Single point of authentication and policy enforcement, monitor and log each management keystroke
USB Console Management
USB Console Management

Opengear’s USB console management gives you added flexibility to connect to the next generation of USB console only devices.

  • USB provides an easy plug and play solution
  • Seamless USB console integration without additional software
  • SmartOOB for devices with USB only console ports
  • Eliminate proprietary cabling and setup
  • Support for a broader range of vendor equipment
  • Higher data transfer rates reduce downtime during firmware and configuration deployments
What’s included with the Remote Site Gateway?
What’s included with the Remote Site Gateway?
  • Remote Site Gateway ACM7xxx
  • Rack Mount Kit – Two ears and screws (Part# 590003)
  • Digital I/O Black Terminal block
  • DB9F-RJ45 Adapter (Part# 319015)
  • 4 x Rubber Feet
  • 12VDC Universal Power Supply (Part# 450031)
  • Quick Start Guide

TECHNICAL SPECIFICATIONS

Connectors
  • All serial ports are RJ45 RS-232 (50 to 230,400bps, Cisco pinout)
  • 2 x RJ45 10/100/1000 Ethernet ports, primary and failover
  • 4 x USB console port
  • Press fit connector
  • 2 x TTL level Digital I/O ports (DIO) 5V DC max @ 20mA (supports external water /smoke / motion dry contact sensors)
  • 2 x High Voltage Digital Outputs (HVDO) 5-30V DC@ 100mA (drives relays, alarms, etc.)
  • Rack mount brackets
Power

110-240V AC to 12V DC external power adapter
11.5 W total consumption

Dimensions & Weight
  • 5 1/8 x 4 3/4 x 1 3/8 in | 13 x 12 x 3.5 cm
  • 1.3 lbs (.6 kg)
Environmental

Humidity: 5% to 90%
Ambient operating temperature: -35°C to 74°C (-31°F to 165°F)
Non-operating storage temp: -40°C to 85°C (-40°F to 185°F)

Emissions

EN 55022:2010, CISPR 22:2008, FCC Part 15 Subpart B:2015,
ICES-003 Issue 5 (2014), AS/NZS CISPR 22:2009+A1:2010,
EN 61000-3-2:2006/A2:2009, EN 61000-3-3:2008

Immunity

EN 55024:2010, CISPR 24:2010,
EN 61000-4-2:2009, EN 61000-4-3:2006+A2:2010, EN 61000-4-4:2004+A1:2010,
EN 61000-4-5:2006, EN 61000-4-6:2009, EN 61000-4-8:2010, EN 61000-4-11:2004

Isolation

Serial Port: 4kV ESD protection on RS-232 transceivers
Ethernet Port: 1500V AC isolation shielded with shield connected to chassis ground for signal integrity and ESD protection

Other Agency Approvals

CE, UL 1950, TUV, C-Tick, RoHS compliant, Security features to support PCI DSS 3.2 compliance, NERC CIP standards, FIPS 140-2 validated module Certificate #1051

Memory & CPU

800MHz ARM
256MB DDR 32-bit RAM, 32MB Embedded Flash and 4GB Internal NAND Flash

MTBF

AC-DC (12V) adapter – 100,000 hours

Operating System

Linux with source code access and Custom Development Kit (CDK)

Security & Authentication

IPsec & OpenVPN, SSL tunnels, Secure Shell (SSH V2), TACACS+, Kerberos, RADIUS and LDAP authentication, PAP/CHAP authentication (dial up), Dial back support, Local authentication, System event syslog, Authenticated NTP

Gateway Router

Stateful firewall, DHCP server, DDNS, Port forwarding, IP filtering with access control lists

Remote Management

HTTPS & SSH console, Nagios NSCA & NRPE, SNMP, TFTP & FTP server, Password access control, IP service port control, AJAX web terminal, Auto Response