All Opengear customers have access to a range of self-help 24/7 tools at no additional charge, including:
We’re enhancing our customer support to provide greater value, protection, and predictability. Starting later this month, all new Opengear appliances will include 5 years of built-in hardware coverage, plus a choice of SLA-backed support tiers to match your business needs.
For standard business-hour needs
5-Year standard hardware warranty — included with every new device
Required support package for all new purchases (1-, 3-, 5-, or 7- year terms)
Predictable TCO — align warranties, Lighthouse subscriptions, and support renewals
Simplified quoting and ordering — fewer SKUs, clear support model
Contact our team at sales@opengear.com or visit www.opengear.com for more details.
