Overview

The ACM7000 Remote Site Gateway  provides access to IT infrastructure at branch offices, stores and remote locations, to manage, monitor and remediate issues with network devices. The ACM7000 console server offers flexibility with 4 to 8 x RJ45 serial and 4 x USB console ports. Choose from a wide range of USB console support ranging from switches, server, PDUs and other devices. Available with a built-in 4 port Gigabit Ethernet switch which reduces the need for additional equipment and for applications with limited space. Failover connectivity includes ethernet, SFP fiber and via PSTN modem.  Secure remote site monitoring with the latest versions of SSL, SSH, OpenVPN, and first to market PCI DSS 3.2 compliance.

  • 4 to 8 x serial RJ45 ports, out-of-band management of network and server devices
  • 4 x USB 2.0 console ports, out-of-band management of network and server devices
  • Available with built-in 4-port gigabit Ethernet switch and fiber SFP
  • Available built-in V.92 modem for out of band management
  • Centralize the management of all your enterprise remote sites and data centers with Lighthouse 5
  • 4 Port Digital IO and embedded internal temperature sensor that can be used for environmental monitoring
  • Integrated RESTful API engine on devices running firmware 4.0 or higher
  • Out-of-band access utilizing existing networks or installations
  • Link Layer Discovery Protocol (LLDP) discover, identify and verify attached devices on your local network.
  • Deploy in pop-up stores, wiring closets, branch offices, communications cabinets and harsh remote sites
  • Integrated console server: manage router, switch and firewall serial & USB consoles
  • FIPS 140-2 validated encryption, SSL and SSH, stateful firewall, OpenVPN & IPsec
  • Environmental monitoring (temperature, humidity, smoke, water leak and physical tampering) and notification via SMS, SNMP or Nagios
  • Automatically detect and recover from network outages and repair equipment faults

Categories

8 Port Remote Site Gateways
Part Number
Description

8 serial Cisco Straight pinout, ext power, 2x GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7008-2
International
$745

8 serial Cisco Straight pinout, ext power, 2 x GbE Ethernet or fiber SFP, 4 USB console ports, PSTN Modem 2 DIO and 2 output ports

ACM7008-2-M
International
$895

8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet or fiber SFP, 4 USB console ports, PSTN modem 2 DIO and 2 output ports

ACM7008-2-M
$895

8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7008-2
$745

8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7008-2
UK
£575

8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet or fiber SFP, 4 USB console ports, PSTN modem 2 DIO and 2 output ports

ACM7008-2-M
UK
£690

8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7008-2
EU
680

8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet or fiber SFP, 4 USB console ports, PSTN modem 2 DIO and 2 output ports

ACM7008-2-M
EU
815

8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7008-2
AU
$1065

8 serial Cisco Straight pinout, ext power, 2 GbE Ethernet or fiber SFP, 4 USB console ports, PSTN modem 2 DIO and 2 output ports

ACM7008-2-M
AU
$1280
4 Port Remote Site Gateways
Part Number
Description
Price

4 x RS-232 RJ45 serial (Cisco straight pinout), 4 x USB serial console, 4 x Gigabit Ethernet Switch, single external power supply, 1 GbE Ethernet or fiber SFP port, 4GB internal flash storage

ACM7004-5
International
$795

4 serial Cisco Straight pinout, ext power, 2 x GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports.

ACM7004-2
International
$595

4 serial Cisco Straight pinout, ext power, 2 x GbE Ethernet, 4 USB console ports, PSTN Modem 2 DIO and 2 output ports.

ACM7004-2-M
International
$695

4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7004-2
$595

4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, PSTN modem 2 DIO and 2 output ports

ACM7004-2-M
$695

4 serial Cisco Straight pinout, ext power, 1 GbE Ethernet or fiber SFP & 4 port GbE switch, 2 DIO and 2 output ports

ACM7004-5
$795

4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7004-2
UK
£460

4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, PSTN modem 2 DIO and 2 output ports

ACM7004-2-M
UK
£535

4 serial Cisco Straight pinout, ext power, 1 GbE Ethernet or fiber SFP & 4 port GbE switch, 2 DIO and 2 output ports

ACM7004-5
UK
£615

4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7004-2
EU
540

4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, PSTN modem 2 DIO and 2 output ports

ACM7004-2-M
EU
635

4 serial Cisco Straight pinout, ext power, 1 GbE Ethernet or fiber SFP & 4 port GbE switch, 2 DIO and 2 output ports

ACM7004-5
EU
725

4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, 2 DIO and 2 output ports

ACM7004-2
AU
$850

4 serial Cisco Straight pinout, ext power, 2 GbE Ethernet, 4 USB console ports, PSTN modem 2 DIO and 2 output ports

ACM7004-2-M
AU
$995

4 serial Cisco Straight pinout, ext power, 1 GbE Ethernet or fiber SFP & 4 port GbE switch, 2 DIO and 2 output ports

ACM7004-5
AU
$1135
Environmental Accessories
Part Number
Description
Price

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
International
$152

Environmental monitoring device for Cisco Straight serial pinout, temperature, humidity, 1 x TTL DIO terminal

EMD5000-02 – Environmental Monitor Device for Cisco Straight serial pinout
International
$235

Water leak detector (3ft/1m)

EMD5780 – Water leak detector
International
$152

Door contact sensor

EMD5781-10 – Door contact sensor
International
$12

Vibration sensor

EMD5782 – Vibration sensor
International
$48

Smoke detector/alarm (110V AC, NEMA 5-15)

EMD5890-QA – Smoke detector/alarm
International
$152

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
$152

Environmental Monitoring Device – X2 Pinout

EMD5000-02 – Environmental Monitor Device
$235

Water leak detector – 3′ Cable length

EMD5780 – Water leak detector
$152

Door contact sensor – 10′ Cable length

EMD5781-10 – Door contact sensor
$12

Vibration sensor – 3′ Cable length

EMD5782 – Vibration sensor
$48

Smoke detector/alarm (110V AC, NEMA 5-15)

EMD5890-QA – Smoke detector/alarm
$152

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
UK
£120

Environmental Monitoring Device – X2 Pinout

EMD5000-02 – Environmental Monitor Device
UK
£180

Water leak detector – 3′ Cable length

EMD5780 – Water leak detector
UK
£120

Door contact sensor – 10′ Cable length

EMD5781-10 – Door contact sensor
UK
£10

Vibration sensor – 3′ Cable length

EMD5782 – Vibration sensor
UK
£40

Door contact sensor – 10′ Cable length

EMD5781-10 – Door contact sensor
EU
10

Vibration sensor – 3′ Cable length

EMD5782 – Vibration sensor
EU
45

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
EU
140

Environmental Monitoring Device – X2 Pinout

EMD5000-02 – Environmental Monitor Device
EU
215

Water leak detector – 3′ Cable length

EMD5780 – Water leak detector
EU
140

Environmental Monitoring Device – X2 Pinout

EMD5000-02 – Environmental Monitor Device
AU
$335

Water leak detector – 3′ Cable length

EMD5780 – Water leak detector
AU
$220

Door contact sensor – 10′ Cable length

EMD5781-10 – Door contact sensor
AU
$20

Vibration sensor – 3′ Cable length

EMD5782 – Vibration sensor
AU
$70

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
AU
$220

Smoke detector/alarm (110V AC, NEMA 5-15)

EMD5890-QA – Smoke detector/alarm
AU
$230

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
$152

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
AU
$230

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
International
$152

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
EU
135

Smoke detector/alarm (220V AC, IEC C-13)

EMD5779-QA – Smoke detector/alarm
UK
£105
Adapters and Mounting Accessories
Part Number
Description
Price

Rack Mount Tray – All ACM Units

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
International
$65

DIN rail mount kit & accessories for ACM5000, ACM5500, or ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
International
$33

Rack Mount Kit – Ears and Screws – ACM7000

590003 Rack Mount Kit – Ears and Screws – ACM7000
$33

Rack Mount Tray – All ACM Series

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
$65

Rack Mount – DIN Rail – ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
$33

Adapter – DB9F to RJ45 straight serial – DCE -For X2 Pinout

319014 – DB9F to RJ45 straight serial adapter
$8

Adapter – DB9F to RJ45 crossover serial – DTE -For X2 Pinout

319015 – DB9F to RJ45 crossover serial adapter
$8

Adapter – DB9M to RJ45 straight serial – DCE – For X2 Pinout

319016 – DB9M to RJ45 straight serial adapter
$8
319017 Adapter – DB9M to RJ45 straight serial – DCE – For X1 Pinout
319018 Adapter – DB9F to RJ45 crossover serial – DTE -For X1 Pinout
$8
319017 Adapter – DB9M to RJ45 straight serial – DCE – For X1 Pinout
319019 Adapter – DB9F to RJ45 straight serial – DCE -For X1 Pinout
$8

Rack Mount Tray – All ACM Series

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
UK
£50

Rack Mount – DIN Rail – ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
UK
£25

Rack Mount Tray – All ACM Series

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
EU
60

Rack Mount – DIN Rail – ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
EU
30

Rack Mount Tray – All ACM Series

590033 – ACM7000 / ACM5500 / ACM5000 Rack Mount Tray
AU
$95
590003 Rack Mount Kit – Ears and Screws – ACM5000/ACM5500/ACM7000
590003 Rack Mount Kit – Ears and Screws – ACM5000/ACM5500/ACM7000
AU
$50
449016 Adapter – Converts Classic X0 pinout to Cisco Straight X2 pinout RJ45M to RJ45F – DTE
449016 Adapter – Converts Classic X0 pinout to Cisco Straight X2 pinout RJ45M to RJ45F – DTE
International
$10

Adapter – DB9F to RJ45 straight serial – DCE -For X2 Pinout

319014 – DB9F to RJ45 straight serial adapter
AU
$15

Adapter – DB9F to RJ45 crossover serial – DTE -For X2 Pinout

319015 – DB9F to RJ45 crossover serial adapter
AU
$15

Adapter – DB9M to RJ45 straight serial – DCE – For X2 Pinout

319016 – DB9M to RJ45 straight serial adapter
AU
$15

Adapter – DB9M to RJ45 straight serial – DCE – For X2 Pinout

319017 Adapter – DB9M to RJ45 straight serial – DCE – For X1 Pinout
AU
$15

319018 Adapter – DB9F to RJ45 crossover serial – DTE -For X1 Pinout

319018 Adapter – DB9F to RJ45 crossover serial – DTE -For X1 Pinout
AU
$15

Rack Mount – DIN Rail – ACM7000

590012 – ACM5000 / ACM5500 / ACM7000 DIN rail mount kit
AU
$50

10 pack Cisco Straight pinout RJ45 to DB9F straight to modem/DCE

319014-10 – 10 x DB9F to RJ45 straight serial adapter
UK
£40

10 pack Cisco Straight pinout RJ45 to DB9F crossover to PC/DTE

319015-10 – 10 x DB9F to RJ45 crossover serial adapter
UK
£40

10 pack Cisco Straight pinout RJ45 to DB9M straight to third-party console cable

319016-10 – 10 x DB9M to RJ45 straight serial adapter
UK
£40

10 pack Cisco Straight pinout RJ45 to DB9F straight to modem/DCE

319014-10 – 10 x DB9F to RJ45 straight serial adapter
EU
55

10 pack Cisco Straight pinout RJ45 to DB9F crossover to PC/DTE

319015-10 – 10 x DB9F to RJ45 crossover serial adapter
EU
55

10 pack Cisco Straight pinout RJ45 to DB9M straight to third-party console cable

319016-10 – 10 x DB9M to RJ45 straight serial adapter
EU
55
SFP Gigabit Optical Transceivers
Part Number
Description
Price

Transceiver – EX SFP – 40km single-mode

569026 – EX SFP fiber transceiver, 40km single-mode
International
$355

Transceiver – SX SFP – 550m multi-mode

569023 – SX SFP fiber transceiver, 550m multi-mode
International
$95

Transceiver – LX/LH SFP – 2km multi-mode

569024 – LX/LH SFP fiber transceiver, 2km multi-mode
International
$215

Transceiver – LX/LH SFP – 10km single-mode

569025 – LX/LH SFP fiber transceiver, 10km single-mode
International
$130

Transceiver – SX SFP – 550m multi-mode

569023 – SX SFP fiber transceiver, 550m multi-mode
$95

Transceiver – LX/LH SFP – 2km multi-mode

569024 – LX/LH SFP fiber transceiver, 2km multi-mode
$215

Transceiver – LX/LH SFP – 10km single-mode

569025 – LX/LH SFP fiber transceiver, 10km single-mode
$130

Transceiver – EX SFP – 40km single-mode

569026 – EX SFP fiber transceiver, 40km single-mode
$355

Transceiver – SX SFP – 550m multi-mode

569023 – SX SFP fiber transceiver, 550m multi-mode
UK
£75

Transceiver – LX/LH SFP – 2km multi-mode

569024 – LX/LH SFP fiber transceiver, 2km multi-mode
UK
£165

Transceiver – LX/LH SFP – 10km single-mode

569025 – LX/LH SFP fiber transceiver, 10km single-mode
UK
£100

Transceiver – EX SFP – 40km single-mode

569026 – EX SFP fiber transceiver, 40km single-mode
UK
£275

Transceiver – SX SFP – 550m multi-mode

569023 – SX SFP fiber transceiver, 550m multi-mode
EU
90

Transceiver – LX/LH SFP – 2km multi-mode

569024 – LX/LH SFP fiber transceiver, 2km multi-mode
EU
195

Transceiver – LX/LH SFP – 10km single-mode

569025 – LX/LH SFP fiber transceiver, 10km single-mode
EU
120

Transceiver – EX SFP – 40km single-mode

569026 – EX SFP fiber transceiver, 40km single-mode
EU
325

Transceiver – SX SFP – 550m multi-mode

569023 – SX SFP fiber transceiver, 550m multi-mode
AU
$135

Transceiver – LX/LH SFP – 2km multi-mode

569024 – LX/LH SFP fiber transceiver, 2km multi-mode
AU
$310

Transceiver – LX/LH SFP – 10km single-mode

569025 – LX/LH SFP fiber transceiver, 10km single-mode
AU
$185

Transceiver – EX SFP – 40km single-mode

569026 – EX SFP fiber transceiver, 40km single-mode
AU
$510
Warranty
Part Number
Description
Price

Warranty – ACM7000 (Extends to 5th year warranty)

OGEXTWAR5-ACM70
International
$139.75

Warranty – ACM7000 (Extends to 6th year warranty)

OGEXTWAR6-ACM70
International
$139.75

Warranty – ACM7000 (Extends to 6th year warranty)

OGEXTWAR6-ACM70
$139.75

Warranty – ACM7000 (Extends to 5th year warranty)

OGEXTWAR5-ACM70
$139.75

Warranty – ACM7000 (Extends to 6th year warranty)

OGEXTWAR6-ACM70
UK
£110

Warranty – ACM7000 (Extends to 5th year warranty)

OGEXTWAR5-ACM70
UK
£110

Warranty – ACM7000 (Extends to 6th year warranty)

OGEXTWAR6-ACM70
EU
130

Warranty – ACM7000 (Extends to 5th year warranty)

OGEXTWAR5-ACM70
EU
130

Warranty – ACM7000 (Extends to 6th year warranty)

OGEXTWAR6-ACM70
AU
$200

Warranty – ACM7000 (Extends to 5th year warranty)

OGEXTWAR5-ACM70
AU
$200

Features & Benefits

SmartOOB
<em>Smart</em>OOB<sup>™</sup>

Opengear’s solution raises secure remote access and infrastructure management to a new level. SmartOOB extends traditional out-of-band management to monitor and log systems health and environmental conditions, proactively detecting faults before they become failures.

  • Maintain complete control during infrastructure fault conditions and network outages with serial, Ethernet and USB console access to all the server, networking, and power infrastructure at the remote site
  • Proactively detect faults before they become failures
  • Automated response with customized rules and policies undertaking complex actions depending on what is detected
  • Rapid problem identification, quick notification and prompt response to system or network connectivity issues reduces MTBF
  • Sophisticated troubleshooting and remediation at the edge reduces MMTR and operating costs
  • Smart alert escalation through SNMP, email and direct SMS
  • Some models include built-in 3G/ 4G LTE cellular modem provides secure alternate path for trouble-shooting and repair
  • Bulletproof remote site management with 4-8 ports
Strong Security & Authentication
Strong Security & Authentication

Efficiently and securely manage your network infrastructure with:

  • Lock down management interfaces with local and remote AAA including Active Directory, Kerberos, TACACS+ and RADIUS with RSA SecurID
  • Encrypt sensitive management traffic with IPsec and OpenVPN
  • Comprehensive logging features for compliance and audit trail
  • PCI DSS 3.2 compliance (Download PCI DSS 3.2 Best Practices Whitepaper)
  • FIPS 140-2 validated encryption for government and military applications
  • Single point of authentication and policy enforcement, monitor and log each management keystroke
USB Console Management
USB Console Management

Opengear’s USB console management gives you added flexibility to connect to the next generation of USB console only devices.

  • USB provides an easy plug and play solution
  • Seamless USB console integration without additional software
  • SmartOOB for devices with USB only console ports
  • Eliminate proprietary cabling and setup
  • Support for a broader range of vendor equipment
  • Higher data transfer rates reduce downtime during firmware and configuration deployments
What’s included with the Remote Site Gateway?
What’s included with the Remote Site Gateway?
  • Remote Site Gateway ACM7xxx
  • Rack Mount Kit – Two ears and screws (Part# 590003)
  • Digital I/O Black Terminal block
  • DB9F-RJ45 Adapter (Part# 319015)
  • 4 x Rubber Feet
  • 12VDC Universal Power Supply (Part# 450031)
  • Quick Start Guide

TECHNICAL SPECIFICATIONS

Connectors
  • All serial ports are RJ45 RS-232 (50 to 230,400bps, Cisco pinout)
  • 2 x RJ45 10/100/1000 Ethernet ports, primary and failover
  • 4 x USB 2.0 console port
  • Press fit connector
  • 2 x TTL level Digital I/O ports (DIO) 5V DC max @ 20mA (supports external water /smoke / motion dry contact sensors)
  • 2 x High Voltage Digital Outputs (HVDO) 5-30V DC@ 100mA (drives relays, alarms, etc.)
  • Rack mount brackets
Power

110-240V AC to 12V DC external power adapter
11.5 W total consumption

Dimensions & Weight
  • 5 1/8 x 4 3/4 x 1 3/8 in | 13 x 12 x 3.5 cm
  • 1.3 lbs (.6 kg)
Environmental

Humidity: 5% to 90%
Ambient operating temperature: -25°C to 60°C (-13°F to 140°F)
Non-operating storage temp: -40°C to 75°C (-40°F to 167°F)

Emissions

EN 55022:2010, CISPR 22:2008, FCC Part 15 Subpart B:2015,
ICES-003 Issue 5 (2014), AS/NZS CISPR 22:2009+A1:2010,
EN 61000-3-2:2006/A2:2009, EN 61000-3-3:2008

Immunity

EN 55024:2010, CISPR 24:2010,
EN 61000-4-2:2009, EN 61000-4-3:2006+A2:2010, EN 61000-4-4:2004+A1:2010,
EN 61000-4-5:2006, EN 61000-4-6:2009, EN 61000-4-8:2010, EN 61000-4-11:2004

Isolation

Serial Port: 4kV ESD protection on RS-232 transceivers
Ethernet Port: 1500V AC isolation shielded with shield connected to chassis ground for signal integrity and ESD protection

Other Agency Approvals

CE, UL 1950, TUV, C-Tick, RoHS compliant, Security features to support PCI DSS 3.2 compliance, NERC CIP standards, FIPS 140-2 validated module Certificate #2743

Memory & CPU

800 MHz Armada 370 ARMv7 SoC (Marvell 88F6W11)
256MB DDR3  SDRAM, 32MB Embedded Flash and 4GB Internal NAND Flash

MTBF

AC-DC (12V) adapter – 100,000 hours

Operating System

Linux with source code access and Custom Development Kit (CDK)

Security & Authentication

IPsec & OpenVPN, SSL tunnels, Secure Shell (SSH V2), TACACS+, Kerberos, RADIUS and LDAP authentication, PAP/CHAP authentication (dial up), Dial back support, Local authentication, System event syslog, Authenticated NTP

Gateway Router

Stateful firewall, DHCP server, DDNS, Port forwarding, IP filtering with access control lists

Remote Management

HTTPS & SSH console, Nagios NSCA & NRPE, SNMP, TFTP & FTP server, Password access control, IP service port control, AJAX web terminal, Auto Response