As artificial intelligence continues to reshape industries, its role in network management is becoming increasingly clear. From automating complex processes to bolstering cybersecurity defenses, AI is positioned to revolutionize how networks operate. However, new research from Opengear highlights the perspectives of those leading the charge: senior executives and network engineers.
Our survey, which engaged over 1,000 CIOs, CSOs, and network engineers across the US, UK, France, Germany, and Australia, uncovers key insights about the evolving landscape of AI in network management.
Investments in AI Are Growing
The survey reveals that 57% of network engineers expect their organizations to increase AI investment for network management by more than 25% over the next two to three years. Among CIOs and CSOs, 49% share this outlook. While the enthusiasm for AI adoption is evident, 70% of engineers see an opportunity for even greater investment to support ambitious business objectives.
Addressing Key Considerations for AI Adoption
The path to successful AI implementation involves navigating multiple considerations. Network engineers highlight high initial investment costs as a primary factor, while senior leaders emphasize regulatory compliance and the need for skilled personnel. These distinct perspectives reflect the multifaceted nature of integrating AI into network management and underscore the importance of a collaborative approach.
By aligning priorities—such as training IT teams, enhancing network resilience, and leveraging real-time analytics—businesses can create a unified strategy that maximizes the benefits of AI-driven solutions.
The Role of AI in Cybersecurity
Cybersecurity remains a top priority for organizations worldwide, and AI is emerging as a critical tool in combating threats. According to our research, 69% of network engineers believe integrating AI will enhance their organization’s ability to respond to cybersecurity incidents. Yet only 4%–10% of the majority of IT budgets are currently allocated to AI for network management—a statistic that calls for reevaluation.
With the rising complexity of cyber threats, AI can provide the real-time analytics and rapid response capabilities needed to safeguard critical infrastructure.
Leadership and Collaboration Are Key
As AI becomes integral to network management, defining leadership roles is crucial. According to the research, 29% of senior leaders believe the CIO should oversee AI initiatives, while 22% of engineers prioritize the CSO’s involvement, reflecting their focus on security. These insights demonstrate the value of clear leadership and teamwork in driving successful AI strategies.
Unlocking AI’s Full Potential
Opengear’s research shows that organizations are poised to embrace AI’s transformative capabilities. By fostering collaboration between leadership and technical teams, businesses can ensure investments are aligned with both innovation and operational goals. Together, they can harness AI to enhance efficiency, bolster security, and drive network resilience.
Learn more about the research and its findings by downloading the full report.
