Security is foundational to Opengear’s mission: delivering resilient access to critical infrastructure even when the primary network is unavailable. Today, we are proud to announce a major milestone in that commitment. Opengear has officially achieved SOC 2 and ISO 27001 compliance, two of the most rigorous and widely recognized standards for information security.
For organizations that depend on Opengear for secure out-of-band management and always-on network resilience, this achievement provides independent validation that our products, systems, and operational processes meet globally recognized security expectations.
Why This Milestone Matters
Opengear solutions are deployed in highly secure environments across the world, financial institutions, service providers, global enterprises, and government agencies. These organizations rely on Opengear not only to manage network devices, but to provide the independent management plane operators depend on when the production network is down.
“With both of these two together, we are really attesting that not only our product and our hardware is secure, but the entire Opengear DNA, its processes, accounting and everything surrounding the operation is built with security in mind.”
— Ramtin Rampour, Principal Solutions Architect, Opengear
Achieving SOC 2 and ISO 27001 compliance confirms that the system responsible for recovery, remote access, and automation rests on a security program that independent auditors have verified.
For customers, this means:
- Reduced vendor risk when deploying Opengear into sensitive or regulated environments
- Streamlined security reviews and procurement processes
- Confidence that Opengear’s controls are consistently applied and externally validated
This milestone reinforces what customers already expect from Opengear: Network resilience must be secure by design.
What SOC 2 and ISO 27001 Validate
SOC 2 and ISO 27001 complement each other, giving organizations a complete picture of how Opengear manages and protects information across the business.
ISO 27001: Systematic, Organization-Wide Security Management
This international standard confirms that Opengear follows a structured approach to:
- Information security governance
- Risk assessment and mitigation
- Access control
- Documentation and continuous improvement
It demonstrates that security is embedded into how Opengear operates, not just how products are built.
SOC 2: Security Controls in Real-World Operation
SOC 2 focuses on the effectiveness of controls related to:
- Security
- Availability
- Confidentiality
Auditors examined evidence of how these controls function day-to-day, ensuring they are not merely documented but actively followed.
Together, these certifications validate both the design and execution of Opengear’s security program.
Building on a Foundation of Quality: ISO 9001 to ISO 27001
Opengear previously achieved ISO 9001 certification, which focuses on quality, consistency, and process improvement.
ISO 27001 is the next layer, extending governance into security and risk management. Where ISO 9001 documents how products are built and processes are executed, ISO 27001 defines:
- Who has access to systems and facilities
- How that access is controlled and reviewed
- How data is protected and monitored
This expansion reflects the evolving security expectations of modern infrastructure buyers.
Security Across the Entire Organization
These certifications are not limited to a single department. The audits evaluated processes across the entire Opengear organization, including:
- Firmware and software development
- Engineering
- IT and internal systems
- Finance and ERP access
- Customer portals and operational platforms
- Third-party vendors and cloud services
Vendor compliance was a significant focus area. Opengear demonstrated not only its own security practices but also ensured that partners handling Opengear data meet appropriate security standards.
How Opengear Protects Sensitive Information
Opengear uses a simple principle: Only the right people should access the right systems at the right time.
Customers benefit from:
- Least-privilege access controls
- Encryption for data at rest and in transit
- Comprehensive activity logging and traceability
- Regular access reviews and continuous monitoring
A practical analogy is a secure building: Different rooms require different levels of clearance, and every entry is recorded. This visibility helps maintain both security and accountability.
Maintaining Compliance Over Time
Security is not a one-time effort. Maintaining these certifications requires ongoing commitment.
- SOC 2 compliance is reviewed annually, examining how controls performed throughout the year.
- ISO 27001 certification follows a three-year cycle, with surveillance audits to ensure continuous improvement.
As security threats evolve, so must the controls designed to mitigate them. Opengear remains committed to improving and refining its practices to stay ahead of emerging risks.
What This Means for Opengear Customers
For current and future customers, these certifications provide:
- Independent assurance of strong, consistent security practices
- Lower risk during deployment, operation, and remote recovery
- Easier vendor risk assessments and procurement cycles
- Greater confidence in the platform used to access and repair networks during critical events
Opengear delivers network resilience—and now, certified assurance that resilience is secure.
FAQs: SOC 2 and ISO 27001 Compliance
What is Opengear?
Opengear is a networking company that provides secure out-of-band management and an independent management plane that ensures reliable remote access to critical infrastructure during outages.
Is Opengear SOC 2 certified?
Yes. Opengear is SOC 2 compliant, confirming its security, availability, and confidentiality controls have been independently audited.
Is Opengear ISO 27001 certified?
Yes. Opengear meets the ISO 27001 international standard for information security management and risk governance.
Why do SOC 2 and ISO 27001 matter for infrastructure vendors?
They validate that a vendor follows documented, auditable practices for protecting data, controlling access, managing risk, and operating securely.
How does Opengear protect sensitive information?
Opengear uses least-privilege access, encryption, detailed logging, and continuous security reviews to protect data and systems.
What parts of Opengear were audited?
The audits covered firmware development, engineering, IT systems, finance, ERP access, customer portals, and third-party service providers.
Do these certifications reduce customer risk?
Yes. SOC 2 and ISO 27001 streamline vendor evaluations and provide independent assurance that Opengear follows strong security practices.
