Technology products reach the end of their life cycle for many reasons. These include changing market demands, innovation-driven product improvements, or mature products that are simply replaced by better technology.
At Opengear we are committed to helping customers manage any End of Sales and End of Life (EOL) transition and the migration to alternative Opengear solutions.
Technology products may be upgraded to new revisions that embrace new technologies and extend the product life cycle, while maintaining full backwards compatibility.
EOL Definitions
End-of-Sale Date: After this date, the Opengear team will only fix remote, unauthenticated, privilege escalation, critical CVEs, critical information leaks or remote-code execution vulnerabilities.
Last Software Update and End of Support: After this date, the Opengear team will no longer be providing support for the product or updates to the firmware.
Hardware Revisions
Below are recent Product Revisions. The appended Revision Notice details feature changes associated with the revision. If you’d like more information please contact our support team.
| Old Part / Rev # | Old Part Sales End | Old Part Support Ends | New Part / Rev # | Note | |
|---|---|---|---|---|---|
| IM7200 Infrastructure Manager | IM7200 Rev 06 | N/A | N/A | N/A | IM7200 Revision |
| ACM5000 Remote Site Manager | ACM5000 Rev 01 | 22 Jul 2014 | 22 Jul 2018 | ACM5000 Rev 02 | ACM5000 Revision Notice |
| SD4001 Device Server | SD4001 | 31 May 2012 | 31 May 2016 | SD4001 Rev 01 | SD4001 Revision Notice |
Hardware End of Life
Below are EOL PRODUCTS with associated REPLACEMENT products. The appended EoL Notice details any significant features changes associated with transitions to replacement products. If you’d like more information please contact Opengear sales or support.
| Part # | Sales End | Support Ends | Replacement | Note | |
|---|---|---|---|---|---|
| IM7200 | All SKUs in family | 30 Sep 2023 | 31 Dec 2027 | OM2200 Family | EoL Notice |
| CM7100 | All SKUs in family | 30 Sep 2023 | 31 Dec 2027 | CM8100 Family | EoL Notice |
| Lighthouse Appliances | OGLH-1000 OGLH-5000 |
31 Jan 2017 | LH Warranty | Lighthouse VM | EoL Notice |
| ACM7004-2-Lx | ACM7004-2-LA ACM7004-2-LR ACM7004-2-LV |
31 Mar 2017 | 30 Jun 2021 | Resilience Gateway Multi-Carrier Models -LMx | EoL Notice |
| ACM5000 | ACM5004-LR-E ACM5004-LR-I ACM5004-2-I ACM5004-F-E ACM5002-F-E ACM5003-M-F-E |
1 Dec 2016 | 1 Jan 2021 | Remote Site Gateway Resilience Gateway |
EoL Notice |
| ACM5500 | ACM5504-5-LR-I ACM5508-2-LR-I ACM5508-2-M ACM5508-2-I |
1 Dec 2016 | 1 Jan 2021 | Remote Site Gateway Resilience Gateway |
EoL Notice |
| IM4200 | IM4208-2-DAC-X0 IM4208-2-DAC-X2 IM4208-2-DDC-X0 IM4208-2-DDC-X2 IM4248-2-DAC-X0 IM4248-2-DAC-X2 IM4248-2-DDC-X0 IM4248-2-DDC-X2 |
1 Dec 2016 | 31 Aug 2020 | IM7200 | EoL Notice |
| ACM5004-G | ACM5004-GS-E ACM5004-GS-I ACM5004-GV-E ACM5004-GV-I |
1 Sept 2016 | 31 Aug 2020 | ACM7004 | EoL Notice |
| ACM5500 | ACM5504-5-GS-I ACM5504-5-GV-I ACM5504-5-LS-I ACM5504-5-LV-I ACM5504-5-GV-W-I ACM5508-2 ACM5508-2-LV-I ACM5508-2-LS-I |
1 Sept 2016 | 31 Aug 2020 | ACM7004 | EoL Notice |
| IM4200 Variants | IM42XX-X1 IM4216 IM4232 |
1 Sept 2016 | 31 Aug 2020 | IM7200 | EoL Notice |
| IM7200-LV Infrastructure Manager | IM7200-LV | 22 July 2016 | 31 July 2020 | IM7200-LMV | EoL Notice |
| IM7200-LC Infrastructure Manager | IM7200-LC | 24 May 2016 | 30 May 2020 | IM7200-LMCB (Bell) IM7200-LMCR (Rogers) IM7200-LMCT (Telus) |
EoL Notice |
| IM4216-34 Infrastructure Manager | IM4216-34 | 27 May 2016 | 30 May 2020 | Contact Sales | EoL Notice |
| ACM550X-LA-I (AT&T) | ACM5504-5-LA-I ACM5508-2-LA-I ACM5504-5-LC-I ACM5508-2-LC-I |
24 May 2016 | 30 May 2020 | ACM7004-5-LMA ACM7008-2-LMA |
EoL Notice |
| ACM550X-LC-I (Canada) | ACM5504-5-LC-I ACM5508-2-LC-I |
24 May 2016 | 30 May 2020 | ACM7004-5-LMCR (Rogers) ACM7004-5-LMCT (Telus) ACM7008-2-LMCR (Rogers) ACM7008-2-LMCT (Telus) |
EoL Notice |
| IM7200-LA Infrastructure Manager | IM7200-LA | 13 May 2016 | 30 Nov 2020 | IM7200-LMA | EoL Notice |
| ACM5504-5-G-I Management Gateway | ACM5504-5-G-I | 30 Nov 2015 | 29 Nov 2019 | ACM5504-5-Lx-I | EoL Notice |
| ACM5004-G-x Management Gateway | ACM5004-G-x | 30 Nov 2015 | 29 Nov 2019 | ACM7004-2-Lx Resilience Gateway | EoL Notice |
| IM4200 Infrastructure Manager | IM42xx-2-DxC-X2-G | 30 Nov 2015 | 29 Nov 2019 | IM72xx-2-DxC-Lx Infrastructure Manager | EoL Notice |
| ACM5504-5-G-W-I Management Gateway | ACM5504-5-G-W-I | 30 Nov 2015 | 29 Nov 2019 | n/a | EoL Notice |
| ACM5504-2-P Management Gateway | ACM5504-2-P | 31 July 2015 | 31 July 2019 | n/a | EoL Notice |
| SD4000 Device Server | SD4001, SD4002 | 31 Mar 2015 | 31 Mar 2019 | ACM5000 Remote Site Manager | EoL Notice |
| CM4100 Console Server | CM41XX-SAC | 31 Mar 2015 | 31 Mar 2019 | CM7100 Console Server | EoL Notice |
| CMS6100 | CMS6100-SAC | 30 Apr 2013 | 30 Apr 2014 | Opengear Lighthouse | EoL Notice |
| VCMS | VCMS | 01 Mar 2013 | 01 Mar 2014 | Opengear Lighthouse VM | EoL Notice |
| IP-KVM KVM over IP | IP-KVM | 28 Feb 2013 | 28 Feb 2014 | n/a | EoL Notice |
| PortShare for Windows | n/a | 28 Feb 2013 | 28 Feb 2014 | Eltima SEC | EoL Notice |
| IM4004-5 Gateway | IM4004-5 | 30 Sept 2012 | 30 Sept 2016 | ACM5504-5-G-I Management Gateway | EoL Notice |
| CM4008 Console Server | CM4008 | 13 July 2012 | 13 July 2016 | ACM5508-2 Management Gateway | EoL Notice |
| KCS6000 KVM Console | KCS6104, KCS6116 | 30 Apr 2012 | 30 Apr 2016 | CM7100 Console Server | EoL Notice |
| IM4216-25 Console Server | IM4216-25-x | 24 Aug 2011 | 24 Aug 2015 | IM4216-34-x | EoL Notice |
| CM4001 Console Server | CM4001 | 24 Aug 2011 | 24 Aug 2015 | SD4002 Device Server | EoL Notice |
| SD4008 Device Server | SD4008 | 24 Aug 2011 | 24 Aug 2015 | ACM5508-2-I Management Gateway | EoL Notice |
| IMG4004-5 Management Gateway | IMG4004-5 | 24 Aug 2011 | 24 Aug 2015 | ACM5504-5-G-I Management Gateway | EoL Notice |
| IM4200-00/01-02 Console Server | IM4200-00/01/02 | 10 Feb 2011 | 10 Feb 2015 | IM4200-X0/X1/X2 | EoL Notice |
| ACM5004-2-T Industrial | ACM5004-2-T | 10 Feb 2011 | 10 Feb 2015 | ACM5004-2-I | EoL Notice |
Software End of Support
Below are software that Opengear have discontinued support. If you’d like more information please contact our support team.
| Software | OS | End Of Support Date | Announcement |
|---|---|---|---|
| PortShare | Linux and Windows | 01 Dec 2017 | EOL Notice |
| SDT Connector | Linux, Windows, Mac OSX | 15 July 2021 | EOL Notice |
| Lighthouse 4 | uClinux based | 31 Dec 2018 | EOL Notice |
| Lighthouse (Standard) | uClinux based | 30 June 2021 | EOS Notice |