End of Life Products

Navigating Product Lifecycles with Opengear

In the ever-evolving world of technology, products inevitably reach the end of their lifecycle. This progression can be attributed to a variety of factors, including shifts in market demands, advancements in technology leading to product enhancements, or the introduction of new, superior technologies that offer better performance and reliability.

At Opengear, we are committed to enhancing the value we deliver with every new solution when migrating from End of Sale (EoS) and End of Life (EoL) products. Our focus is on guiding you towards the next generation of Opengear solutions, purpose built to bring additional benefits and support the continued growth and evolution of infrastructure management.

Innovation and Compatibility

As part of our dedication to innovation and ongoing product excellence, we periodically refresh our product lines, integrating new technologies to deliver enhanced value. Opengear is focused on introducing significant improvements that extend the life cycle of our products and enrich your investment with new capabilities.

Lifecycle Definitions

End of Sale: This marks the final date on which a product is available for purchase from Opengear. Beyond this date, the product will no longer be sold, but Opengear commits to fixing critical security vulnerabilities including remote, unauthenticated privilege escalations, critical Common Vulnerabilities and Exposures (CVEs), critical information leaks, or remote code execution vulnerabilities for products under warranty until the End of Support Date.

End of Support: This marks the final date when Opengear will release any software updates for the product. After this date, Opengear will cease to provide support, software updates, or security patches for the product.

Opengear Warranty

All Opengear branded appliances include a 4 year standard factory warranty which includes technical support, software updates, and hardware replacement while under warranty.

Extended warranty is available for purchase to extend coverage for years 5 through 8 or until product End of Support date, whichever comes first. Extended warranty ensures ongoing access to technical support, software updates, and hardware replacement for longer-term deployments.

To purchase extended warranty, please contact Opengear sales. Terms and conditions available at Opengear product warranty policy.

Hardware Lifecycle

Below are PRODUCTS with End of Sale announcements and the associated REPLACEMENT products. The appended EoL Notice provides details associated with transitions to replacement products. If you’d like more information please contact Opengear sales or support.

Part # End of Sale End of Support Replacement Product Note
IM7200 All SKUs in family 31 Dec 2024 31 Dec 2030 CM8100-10G Family EoL Notice
CM7100 All SKUs in family 31 Dec 2024 31 Dec 2030 CM8100 Family EoL Notice
Lighthouse Appliances OGLH-1000
OGLH-5000		 31 Jan 2017 31 Jan 2021 Lighthouse Software EoL Notice
ACM7004-2-Lx ACM7004-2-LA
ACM7004-2-LR
ACM7004-2-LV		 31 Mar 2017 30 Jun 2021 ACM7004-2-L EoL Notice
ACM5000 ACM5004-LR-E
ACM5004-LR-I
ACM5004-2-I
ACM5004-F-E
ACM5002-F-E
ACM5003-M-F-E		 1 Dec 2016 1 Jan 2021 ACM7000 Family EoL Notice
ACM5500 ACM5504-5-LR-I
ACM5508-2-LR-I
ACM5508-2-M
ACM5508-2-I		 1 Dec 2016 1 Jan 2021 ACM7000 Family EoL Notice
IM4200 IM4208-2-DAC-X0
IM4208-2-DAC-X2
IM4208-2-DDC-X0
IM4208-2-DDC-X2
IM4248-2-DAC-X0
IM4248-2-DAC-X2
IM4248-2-DDC-X0
IM4248-2-DDC-X2		 1 Dec 2016 31 Aug 2020 IM7200 EoL Notice
ACM5004-G ACM5004-GS-E
ACM5004-GS-I
ACM5004-GV-E
ACM5004-GV-I		 1 Sept 2016 31 Aug 2020 ACM7004 EoL Notice
ACM5500 ACM5504-5-GS-I
ACM5504-5-GV-I
ACM5504-5-LS-I
ACM5504-5-LV-I
ACM5504-5-GV-W-I
ACM5508-2
ACM5508-2-LV-I
ACM5508-2-LS-I		 1 Sept 2016 31 Aug 2020 ACM7004 EoL Notice
IM4200 Variants IM42XX-X1
IM4216
IM4232		 1 Sept 2016 31 Aug 2020 IM7200 EoL Notice
IM7200-LV Infrastructure Manager IM7200-LV 22 July 2016 31 July 2020 IM7200-LMV EoL Notice
IM7200-LC Infrastructure Manager IM7200-LC 24 May 2016 30 May 2020 IM7200-LMCB (Bell)
IM7200-LMCR (Rogers)
IM7200-LMCT (Telus)		 EoL Notice
IM4216-34 Infrastructure Manager IM4216-34 27 May 2016 30 May 2020 Contact Sales EoL Notice
ACM550X-LA-I (AT&T) ACM5504-5-LA-I
ACM5508-2-LA-I
ACM5504-5-LC-I
ACM5508-2-LC-I		 24 May 2016 30 May 2020 ACM7004-5-LMA
ACM7008-2-LMA		 EoL Notice
ACM550X-LC-I (Canada) ACM5504-5-LC-I
ACM5508-2-LC-I		 24 May 2016 30 May 2020 ACM7004-5-LMCR (Rogers)
ACM7004-5-LMCT (Telus)
ACM7008-2-LMCR (Rogers)
ACM7008-2-LMCT (Telus)		 EoL Notice
IM7200-LA Infrastructure Manager IM7200-LA 13 May 2016 30 Nov 2020 IM7200-LMA EoL Notice
ACM5504-5-G-I Management Gateway ACM5504-5-G-I 30 Nov 2015 29 Nov 2019 ACM5504-5-Lx-I EoL Notice
ACM5004-G-x Management Gateway ACM5004-G-x 30 Nov 2015 29 Nov 2019 ACM7004-2-Lx Resilience Gateway EoL Notice
IM4200 Infrastructure Manager IM42xx-2-DxC-X2-G 30 Nov 2015 29 Nov 2019 IM72xx-2-DxC-Lx Infrastructure Manager EoL Notice
ACM5504-5-G-W-I Management Gateway ACM5504-5-G-W-I 30 Nov 2015 29 Nov 2019 n/a EoL Notice
ACM5504-2-P Management Gateway ACM5504-2-P 31 July 2015 31 July 2019 n/a EoL Notice
SD4000 Device Server SD4001, SD4002 31 Mar 2015 31 Mar 2019 ACM5000 Remote Site Manager EoL Notice
CM4100 Console Server CM41XX-SAC 31 Mar 2015 31 Mar 2019 CM7100 Console Server EoL Notice
CMS6100 CMS6100-SAC 30 Apr 2013 30 Apr 2014 Opengear Lighthouse EoL Notice
VCMS VCMS 01 Mar 2013 01 Mar 2014 Opengear Lighthouse VM EoL Notice
IP-KVM KVM over IP IP-KVM 28 Feb 2013 28 Feb 2014 n/a EoL Notice
PortShare for Windows n/a 28 Feb 2013 28 Feb 2014 Eltima SEC EoL Notice
IM4004-5 Gateway IM4004-5 30 Sept 2012 30 Sept 2016 ACM5504-5-G-I Management Gateway EoL Notice
CM4008 Console Server CM4008 13 July 2012 13 July 2016 ACM5508-2 Management Gateway EoL Notice
KCS6000 KVM Console KCS6104, KCS6116 30 Apr 2012 30 Apr 2016 CM7100 Console Server EoL Notice
IM4216-25 Console Server IM4216-25-x 24 Aug 2011 24 Aug 2015 IM4216-34-x EoL Notice
CM4001 Console Server CM4001 24 Aug 2011 24 Aug 2015 SD4002 Device Server EoL Notice
SD4008 Device Server SD4008 24 Aug 2011 24 Aug 2015 ACM5508-2-I Management Gateway EoL Notice
IMG4004-5 Management Gateway IMG4004-5 24 Aug 2011 24 Aug 2015 ACM5504-5-G-I Management Gateway EoL Notice
IM4200-00/01-02 Console Server IM4200-00/01/02 10 Feb 2011 10 Feb 2015 IM4200-X0/X1/X2 EoL Notice
ACM5004-2-T Industrial ACM5004-2-T 10 Feb 2011 10 Feb 2015 ACM5004-2-I EoL Notice

Hardware Revisions

Below are Product Revisions. The appended Revision Notice details feature changes associated with the revision. If you’d like more information please contact our support team.

Old Part / Rev # Old Part Sales End Old Part Support Ends New Part / Rev # Note
IM7200 Infrastructure Manager IM7200 Rev 06 N/A N/A N/A IM7200 Revision
ACM5000 Remote Site Manager ACM5000 Rev 01 22 Jul 2014 22 Jul 2018 ACM5000 Rev 02 ACM5000 Revision Notice
SD4001 Device Server SD4001 31 May 2012 31 May 2016 SD4001 Rev 01 SD4001 Revision Notice

Software End of Support

Below are software that Opengear have discontinued support. If you’d like more information please contact our support team.

Software OS End Of Support Date Announcement
PortShare Linux and Windows 01 Dec 2017 EOL Notice
SDT Connector Linux, Windows, Mac OSX 15 July 2021 EOL Notice
Lighthouse 4 uClinux based 31 Dec 2018 EOL Notice
Lighthouse (Standard) uClinux based 30 June 2021 EOS Notice

Software Subscriptions End of Sale

Below are the Opengear software subscriptions that have reached End of Sale. If you’d like more information please contact our support team.

Software Subscriptions End Of Sale Date Announcement
Lighthouse Enterprise TBD EOS Notice
Lighthouse Enterprise Automation Edition 30 Jun 2025 EOS Notice