End of Life Products

Technology products reach the end of their life cycle for many reasons. These include changing market demands, innovation-driven product improvements, or mature products that are simply replaced by better technology.

At Opengear we are committed to helping customers manage any End of Sales and End of Life (EOL) transition and the migration to alternative Opengear solutions.

Technology products may be upgraded to new revisions that embrace new technologies and extend the product life cycle, while maintaining full backwards compatibility.

EOL Definitions

End-of-Sale Date: After this date, the Opengear team will only fix remote, unauthenticated, privilege escalation, critical CVEs, critical information leaks or remote-code execution vulnerabilities.

Last Software Update and End of Support:  After this date, the Opengear team will no longer be providing support for the product or updates to the firmware.

Hardware Revisions

Below are recent Product Revisions. The appended Revision Notice details feature changes associated with the revision. If you’d like more information please contact our support team.

Old Part / Rev # Old Part Sales End Old Part Support Ends New Part / Rev # Note
IM7200 Infrastructure Manager IM7200 Rev 06 N/A N/A N/A IM7200 Revision
ACM5000 Remote Site Manager ACM5000 Rev 01 22 Jul 2014 22 Jul 2018 ACM5000 Rev 02 ACM5000 Revision Notice
SD4001 Device Server SD4001 31 May 2012 31 May 2016 SD4001 Rev 01 SD4001 Revision Notice

Hardware End of Life

Below are EOL PRODUCTS with associated REPLACEMENT products. The appended EoL Notice details any significant features changes associated with transitions to replacement products. If you’d like more information please contact Opengear sales or support.

Part # Sales End Support Ends Replacement Note
IM7200 All SKUs in family 30 Sep 2023 31 Dec 2027 OM2200 Family EoL Notice
CM7100 All SKUs in family 30 Sep 2023 31 Dec 2027 CM8100 Family EoL Notice
Lighthouse Appliances OGLH-1000
OGLH-5000
31 Jan 2017 LH Warranty Lighthouse VM EoL Notice
ACM7004-2-Lx ACM7004-2-LA
ACM7004-2-LR
ACM7004-2-LV
31 Mar 2017 30 Jun 2021 Resilience Gateway Multi-Carrier Models -LMx EoL Notice
ACM5000 ACM5004-LR-E
ACM5004-LR-I
ACM5004-2-I
ACM5004-F-E
ACM5002-F-E
ACM5003-M-F-E
1 Dec 2016 1 Jan 2021 Remote Site Gateway
Resilience Gateway
EoL Notice
ACM5500 ACM5504-5-LR-I
ACM5508-2-LR-I
ACM5508-2-M
ACM5508-2-I
1 Dec 2016 1 Jan 2021 Remote Site Gateway
Resilience Gateway
EoL Notice
IM4200 IM4208-2-DAC-X0
IM4208-2-DAC-X2
IM4208-2-DDC-X0
IM4208-2-DDC-X2
IM4248-2-DAC-X0
IM4248-2-DAC-X2
IM4248-2-DDC-X0
IM4248-2-DDC-X2
1 Dec 2016 31 Aug 2020 IM7200 EoL Notice
ACM5004-G ACM5004-GS-E
ACM5004-GS-I
ACM5004-GV-E
ACM5004-GV-I
1 Sept 2016 31 Aug 2020 ACM7004 EoL Notice
ACM5500 ACM5504-5-GS-I
ACM5504-5-GV-I
ACM5504-5-LS-I
ACM5504-5-LV-I
ACM5504-5-GV-W-I
ACM5508-2
ACM5508-2-LV-I
ACM5508-2-LS-I
1 Sept 2016 31 Aug 2020 ACM7004 EoL Notice
IM4200 Variants IM42XX-X1
IM4216
IM4232
1 Sept 2016 31 Aug 2020 IM7200 EoL Notice
IM7200-LV Infrastructure Manager IM7200-LV 22 July 2016 31 July 2020 IM7200-LMV EoL Notice
IM7200-LC Infrastructure Manager IM7200-LC 24 May 2016 30 May 2020 IM7200-LMCB (Bell)
IM7200-LMCR (Rogers)
IM7200-LMCT (Telus)
EoL Notice
IM4216-34 Infrastructure Manager IM4216-34 27 May 2016 30 May 2020 Contact Sales EoL Notice
ACM550X-LA-I (AT&T) ACM5504-5-LA-I
ACM5508-2-LA-I
ACM5504-5-LC-I
ACM5508-2-LC-I
24 May 2016 30 May 2020 ACM7004-5-LMA
ACM7008-2-LMA
EoL Notice
ACM550X-LC-I (Canada) ACM5504-5-LC-I
ACM5508-2-LC-I
24 May 2016 30 May 2020 ACM7004-5-LMCR (Rogers)
ACM7004-5-LMCT (Telus)
ACM7008-2-LMCR (Rogers)
ACM7008-2-LMCT (Telus)
EoL Notice
IM7200-LA Infrastructure Manager IM7200-LA 13 May 2016 30 Nov 2020 IM7200-LMA EoL Notice
ACM5504-5-G-I Management Gateway ACM5504-5-G-I 30 Nov 2015 29 Nov 2019 ACM5504-5-Lx-I EoL Notice
ACM5004-G-x Management Gateway ACM5004-G-x 30 Nov 2015 29 Nov 2019 ACM7004-2-Lx Resilience Gateway EoL Notice
IM4200 Infrastructure Manager IM42xx-2-DxC-X2-G 30 Nov 2015 29 Nov 2019 IM72xx-2-DxC-Lx Infrastructure Manager EoL Notice
ACM5504-5-G-W-I Management Gateway ACM5504-5-G-W-I 30 Nov 2015 29 Nov 2019 n/a EoL Notice
ACM5504-2-P Management Gateway ACM5504-2-P 31 July 2015 31 July 2019 n/a EoL Notice
SD4000 Device Server SD4001, SD4002 31 Mar 2015 31 Mar 2019 ACM5000 Remote Site Manager EoL Notice
CM4100 Console Server CM41XX-SAC 31 Mar 2015 31 Mar 2019 CM7100 Console Server EoL Notice
CMS6100 CMS6100-SAC 30 Apr 2013 30 Apr 2014 Opengear Lighthouse EoL Notice
VCMS VCMS 01 Mar 2013 01 Mar 2014 Opengear Lighthouse VM EoL Notice
IP-KVM KVM over IP IP-KVM 28 Feb 2013 28 Feb 2014 n/a EoL Notice
PortShare for Windows n/a 28 Feb 2013 28 Feb 2014 Eltima SEC EoL Notice
IM4004-5 Gateway IM4004-5 30 Sept 2012 30 Sept 2016 ACM5504-5-G-I Management Gateway EoL Notice
CM4008 Console Server CM4008 13 July 2012 13 July 2016 ACM5508-2 Management Gateway EoL Notice
KCS6000 KVM Console KCS6104, KCS6116 30 Apr 2012 30 Apr 2016 CM7100 Console Server EoL Notice
IM4216-25 Console Server IM4216-25-x 24 Aug 2011 24 Aug 2015 IM4216-34-x EoL Notice
CM4001 Console Server CM4001 24 Aug 2011 24 Aug 2015 SD4002 Device Server EoL Notice
SD4008 Device Server SD4008 24 Aug 2011 24 Aug 2015 ACM5508-2-I Management Gateway EoL Notice
IMG4004-5 Management Gateway IMG4004-5 24 Aug 2011 24 Aug 2015 ACM5504-5-G-I Management Gateway EoL Notice
IM4200-00/01-02 Console Server IM4200-00/01/02 10 Feb 2011 10 Feb 2015 IM4200-X0/X1/X2 EoL Notice
ACM5004-2-T Industrial ACM5004-2-T 10 Feb 2011 10 Feb 2015 ACM5004-2-I EoL Notice

Software End of Support

Below are software that Opengear have discontinued support.  If you’d like more information please contact our support team.

Software OS End Of Support Date Announcement
PortShare Linux and Windows 01 Dec 2017 EOL Notice
SDT Connector Linux, Windows, Mac OSX 15 July 2021 EOL Notice
Lighthouse 4 uClinux based 31 Dec 2018 EOL Notice
Lighthouse (Standard) uClinux based 30 June 2021 EOS Notice